Document T1 · Updated 11 November 2026
Delivery
Where we deliver, what it costs and how long it takes.
T1.1Where we deliver
We deliver to addresses in the United Kingdom only, including Northern Ireland.
T1.2Rates
Standard UK delivery: £4.99, usually 3–5 working days after dispatch.
Express UK delivery: £9.99, usually 1–2 working days after dispatch.
Standard delivery is free on orders of £30.00 or more.
The delivery charge is shown at checkout before you pay.
T1.3Dispatch
Orders are usually dispatched within 1–2 working days. Working days are Monday to Friday, excluding UK bank holidays.
Some items are sent from our suppliers' UK warehouses, so an order with several items may arrive in more than one parcel. You only pay for delivery once.
T1.4Problems with delivery
If your parcel hasn't arrived within 10 working days of your order, email support@financiary.co.uk with your order reference and we'll trace it or send a replacement.
If a parcel arrives damaged, keep the packaging and email us a photo within 48 hours.